On your way from lead to deal with LEF! All your leads from various sources centralised in one lead management system. With direct links for providing quotes. Make the most of every sales opportunity by not missing a lead! Also available in Belgium and Luxembourg!
360º customer view
All data about the customer and his/her car that is known within your organisation, and from linked external sources, can be found in LEF. You know the customer and you can give him the right advice. As soon as the customer calls you, you also have all the essential information in view thanks to the integrated telephony link.
All lead sources centralised
With LEF, you have all your leads from various lead sources in one system, so you have all the information about your leads in one place. This gives you control over follow-up; from leads from your importer to the second-hand portal, leads from your own website to the follow-up of mailings, and both sales and after-sales leads!
In LEF, you can configure how, when and by whom leads should be followed up, with predefined call scripts, personalised mail templates, automatic notifications when new leads arrive and updates when the deadline for following up the lead is approaching. This enables all leads to be followed up in the shortest possible time, uniformly, professionally, in the right way and by the right person within your organisation. LEF ensures that all leads are automatically qualified with the right deadline, target and reach the right people. This prevents leads from 'disappearing' or not being followed up by one person.
All data and results come together in a report or can be displayed externally in a BI tool.
Speed, efficiency and customer focus are key to successfully handling leads. Never miss a lead and… never miss a sales opportunity. When a lead arrives, your car company must immediately get cracking. Automated, but with a personal touch. With LEF, we help car companies provide customers with an unforgettable experience. Lightning-fast follow-up on leads… and, of course, with your own tried-and-tested follow-up process. LEF is linked to SAM. So, in the blink of an eye, you turn a lead within LEF into an order in SAM! You can derive from each lead which lead source actually delivers.
LEF provides you with all information about your leads in one place, so you have complete control of all leads. And the management dashboard provides you with a straightforward overview. Such as whether the leads came in via the Internet or a follow-up call list. You can see exactly which source provided the lead and what follow-up actions were taken. Leads from your importer, second-hand car portals, your own website… through to follow-up mailings. Both sales and after-sales leads! By tracking all leads in one place, you have insight into the conversion rate of each source in one overview. The graphical management dashboard gives you quick and easy insight into the entire lead follow-up within your organisation.
